At Sacred Skyn, we prioritize your satisfaction and are committed to providing you with the highest quality holistic skincare products.
Due to the nature of our products, which are designed for personal use, we do not accept returns or exchanges on items once they have been opened or used.
This policy ensures the safety and well-being of all our customers.
Exceptions: If your product arrives damaged or defective, please reach out to us within 7 days of receipt with a photo of the damaged item, and we will happily assist you with a replacement or full refund.
If you mistakenly received the wrong item, please contact us immediately, and we will rectify the issue at no additional cost to you.
1. Contact Us: Reach out to our customer service team at \[email address or phone number] within 7 days of receiving your product.
2. Return Instructions: If your case qualifies for a return or exchange, we will provide you with detailed instructions on how to proceed.
3. Processing Time: Refunds or exchanges will be processed within 5-7 business days after we receive the returned product.We encourage you to carefully review the ingredients and product descriptions before making a purchase to ensure that the product is the right fit for your skincare needs.
Thank you for choosing Sacred Skyn!
We are here to help you achieve the skin you deserve.