Thank you for choosing our skincare products. We are committed to providing you with high-quality products to enhance your skincare routine. Please take a moment to review our No Refunds and No Returns Policy before making a purchase.
1. No Refunds and No Returns
• All sales of skincare products are final. We do not offer refunds or accept returns for any products once they have been purchased.
2. Health and Safety Considerations
• Due to the personal nature of skincare products and for health and safety reasons, we cannot accept returns or exchanges. This ensures that all our customers receive fresh and uncontaminated products.
3. Damaged or Defective Products
• In the rare event that you receive a damaged or defective product, please contact our customer service team within 48 hours of receiving your order. We will require photographic evidence of the damage or defect to process your request.
• If a product is confirmed to be damaged or defective, we will provide a replacement of the same item or issue store credit, at our discretion.
4. Order Discrepancies
• If you believe there has been an error with your order (e.g., missing items, incorrect products), please contact our customer service team within 48 hours of receiving your order. We will work diligently to resolve any discrepancies.
5. Contact Information
• For any issues or questions regarding your order, please contact our customer service team at [email protected] Our team is available to assist you during our business hours.
6. Policy Updates
• We reserve the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Please review this policy regularly to stay informed of any updates.
By completing a purchase with us, you acknowledge and agree to the terms outlined in this No Refunds and No Returns Policy.
Thank you for your understanding and for choosing our skincare products.
Sincerely,
Sacred Skyn